Acknowledge - Rephrase - Explore
© Stephen E. Jones and Jolie Bain Pillsbury
Acknowledge, Rephrase, Explore (ARE) is a core method for giving the work back to the group which is an essential skill for maintaining the neutral facilitator role and moving groups from talk to action. To achieve results, meeting participants must answer their own questions and not look to the leader/facilitator to answer them for the group.
The elements of ARE:
- Acknowledge: Body language conveys listening.
- Rephrase: Empathetic responses address feelings.
- Explore: Give the work back by asking open-ended and forward moving questions.